Technical Support Specialist

Delhi & Mumbai

Job Description

Core technical support for VisiLean implementation by visiting project sites within and around the region and working with teams on the ground. Ensuring successful account management by closely interfacing with key client contacts at their offices within and around the region regularly. Assist projects to leverage digital engineering & construction solutions through deep collaboration between the VisiLean HO team and the clients being supported. Supporting clients on their projects for VisiLean implementation through: Project setup - Plan/Model import - Settings - etc. Plan updates Model linking Develop User-Guides /Reference Manuals Execute Drone Flights and/or 360* Camera site capture. VisiLean system training – Web and Mobile App. Leverage ongoing development and deployment of VisiLean in projects and assets to improve participation and drive-up value in projects. Develop Specifications for Features for the Technical Team. Assist Implementation Consultants in the team with Training & Support. Develop and share best practices, work processes, systems, and tools.

Skills Required

Primavera

MSP

BIM

Planning

Scheduling

Experience Required

2 + years

Qualification Required

Graduate in relevant field

Interested? Send us your Cover Letter and CV

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Enter your details and we will be in touch to schedule a short meeting and demo of VisiLean. During your demo, we will explain are different product offerings, how the software works and how it can be tailored to your project. After this, you will be able to start your fully-fledged 30-day trial. We have comprehensive how-to guides and dedicated customer support to make the switch to VisiLean as easy as possible.

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